1. Personal Data We May Collect About You
We will collect various types of personal data about you for the purposes described in this Policy, including:
Contact information (such as your name, birthday, nationality, email address, postal address, telephone number and any other personal data) that you provide by completing forms on the Website, including if you subscribe to our newsletter;
Details of any transactions made by you;
Personal data that may be contained in communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the Website or its content;
Credit/debit card information, which is considered to be sensitive personal data in certain countries such as Mexico; and
Personal information collected from third parties, such as data that you agree to share with us on publicly accessible social networks (e.g., Facebook, Instagram, etc.)
2. Minimum Age
Protecting the safety and privacy of children is very important to us. We will not knowingly collect or use personal data from anyone under the age of sixteen (16) years, or any other age limit set out by the law of his/her country of residence. By registering on the Website, you confirm that you have reached the age of majority in your country of residence.
3. Use Made of Your Personal Data
Whenever we process your personal data, we do so on the basis of a lawful "justification" (or legal basis) for processing. In the majority of cases, the processing of your personal data will be justified on one of the following bases:
processing is necessary to perform a contract with you or take steps that you have requested in order to enter into a contract (e.g., sale contract);
processing is necessary for us to comply with a legal obligation;
processing is in our legitimate interests as a business, and our interests are not overridden by your interests, fundamental rights or freedoms. Our legitimate interests may include our interest in using customer and Website user personal data to conduct and develop our business activities (including by carrying out standard marketing activities) ,with current and potential customers and Website users; and in establishing, exercising or defending legal claims; or
processing is based on your prior explicit consent, such as segmented and customized marketing activities.
The purpose for which we process your personal data are the following:
a. Process your purchases and to provide you with the services and information offered through the Website and which you request
b. Verify and carry out financial transactions in relation to payments you make
Performance of a contract
c. Correspond with you to resolve your queries or complaints
Your prior explicit consent
d. Send you marketing communications containing news, information and updates about our products and services, offers, promotions and special events, and other marketing communications that may be of interest to you
4. Disclosure of Your Personal Data
WE DO NOT DISCLOSE ANY OF YOUR PERSONAL DATA. Your privacy is important to us!
5. Retention of Your Personal Data
Our general approach is to retain your personal data only for as long as required to fulfil the purposes for which it was collected. We generally retain your personal data for 6 months from the end of our relationship or from the last contact from you.